Mumbai, Apr 23: Novotel Mumbai International Airport is pleased to announce the appointment of Ms. Anjum Sheikh as Front Office Manager, effective 20th April 2026. With over 13 years of experience in front office operations and guest services across leading hospitality brands, Anjum brings strong operational expertise and a passion for delivering exceptional guest experiences.
A seasoned hospitality professional, Anjum has built a solid track record in managing front office operations, enhancing guest satisfaction, and leading high-performing teams. Known for her guest-centric approach, attention to detail, and strong leadership skills, she has consistently contributed to operational excellence and seamless guest journeys throughout her career.
Prior to joining Novotel Mumbai International Airport, Anjum has held key positions at The Westin Mumbai Garden City, Grand Hyatt Mumbai and Trident Nariman Point, where she played an instrumental role in streamlining operations, strengthening service standards, and mentoring teams to deliver exceptional hospitality experiences.
Commenting on the appointment, Ms. Rachita Sood, General Manager, Novotel Mumbai International Airport, said, “We are delighted to welcome Anjum to the Novotel Mumbai International Airport team. Her extensive experience, operational expertise, and commitment to guest satisfaction make her a valuable addition to our leadership team. We are confident that her dynamic approach and passion for service excellence will further strengthen our front office operations and enhance the overall guest experience.”
With Anjum stepping into this role, Novotel Mumbai International Airport looks forward to further elevating service standards and strengthening its commitment to delivering memorable guest experiences.
